Privacy Policy

Controller

Controller of personal data: Dzīvokļu Remonts Rīga (dzivokluremontsriga.lv).

If you have questions about data processing or want to exercise your rights, get in touch using the form on the page contact.

What data we process

In the request form: name, phone number, address, the selected service, when the work is needed, and the description you write (for example the apartment area, building series, rooms and work).
Technical data: IP address, browser and device information and the time of the request, which the hosting service provider processes to ensure the website works and is secure.
Cookies and browser storage, as described on the page cookies.

Please do not enter data in the form that is not needed to assess the work, especially health or other sensitive data. If you later send photos to the specialist, make sure they do not show people, documents, screens or other things you do not want to show.

Why and on what basis

Purpose	Data	Legal basis
Answering the request, getting in touch, naming a price and agreeing on the work	Form data	Steps before concluding a contract at your request, Article 6(1)(b) GDPR
Carrying out the work	Form data and the address of the site	Performance of a contract, Article 6(1)(b) GDPR
Meeting accounting and tax requirements	Transaction data	Legal obligation, Article 6(1)(c) GDPR
Keeping a record of requests, resolving disputes, website security	Form and technical data	Legitimate interests, Article 6(1)(f) GDPR
Visit statistics, if they are used	Cookie data	Consent, Article 6(1)(a) GDPR

Who we pass the data to

To the person carrying out the work, if the work is done by someone other than the controller. They receive only the data needed to carry out the request.
To processors we use to run the website and process requests: providers of website hosting, form processing and automation, data storage and messaging services. They process the data only on our behalf and in accordance with Article 28 GDPR.
To public authorities only where required by law.

We do not sell your data, publish it or pass it to third parties for marketing purposes.

Transfer of data outside the European Economic Area

Some service providers may process data outside the European Economic Area. In such cases the transfer takes place only in compliance with Chapter V of the GDPR, for example on the basis of a European Commission adequacy decision or standard contractual clauses.

How long we keep it

Requests that have not led to work are kept for no longer than 24 months after the last contact, and then deleted.
Data related to completed work is kept for as long as accounting and tax rules require, or until the end of the limitation period for possible claims.
Technical data is kept for as long as needed for the security of the website.

You can ask for the data to be deleted earlier if the law does not require it to be kept.

Your rights

to access your data and receive a copy of it;
to correct inaccurate data;
to ask for the data to be deleted;
to ask for processing to be restricted;
to object to processing that takes place on the basis of legitimate interests;
to receive your data in a portable format;
to withdraw consent at any time, if processing is based on it.

We answer a request without undue delay and no later than within a month, as the GDPR provides. If you believe your data is being processed incorrectly, we invite you to contact us first; you also have the right to lodge a complaint with the Data State Inspectorate (Datu valsts inspekcija, www.dvi.gov.lv).

Is providing data mandatory?

Providing data is voluntary, but without a phone number or other contact information we cannot answer a request. We do not carry out automated decision-making or profiling that would have legal effects on you.

Changes

We may amend this policy if the services used or the regulations change. The current version is always available on this page. Version: 11.11.2026.